The New Town at St. Charles General Assembly

As a reminder, please practice proper social distancing measures while using the lake facilities and parks, as well as observe the use restrictions which are posted throughout the community, including No Glass, No Loud Music, No Offensive Behavior, etc.  Accordingly, residents using the lake facilities should be reminded to have their pool pass or ID in their possession to present to security if requested in order to verify proof of residency.  If you are unable to validate residency, and/or in violation of the use restrictions, you will be asked to leave for the remainder of the day.  We thank you in advance for your support and cooperation in this matter.

We are excited to announce that we are now able to process your 2020 pool passes through an online application! 

Click the Pool Pass button below the photos on the homepage to begin the process.  Once complete, you will receive a confirmation that your submission was successful.  Cards/stickers will be available to you for pick up or to receive by mail, whichever you prefer.

While we are happy to begin this new process, we ask for your patience during this transition to online applications, as we expect an influx of applications as we launch the new platform. If you should experience difficulty or have questions, please call the General Assembly Office at 636-916-2085, Monday – Friday between 9:00 – 5:30.  (Note – the office will be closed on Monday, May 25th in observance of Memorial Day.)

In observance of the Memorial Day Holiday, the General Assembly Office & DNI Properties will be closed on Monday, May 25th and will reopen on Tuesday morning, May26th at 9:00 am.

 We apologize for any inconvenience this might cause you and look forward to assisting you on Tuesday.

The staff at the General Assembly Office hope you enjoy your Memorial Day Holiday. 

We wish extra special CONGRATULATIONS to all the recent graduates!

The Board, in consultation with the Association’s management, pool operator, attorney, insurance provider, and other business partners, has been planning for contingencies that may arise in the community as a result of the spread of COVID-19. Based on advice that has been circulated by the Centers for Disease Control and Prevention and the local Department of Health, we have forecasted some possible scenarios and current plans to deal with them.  While we are excited that Missouri and St. Charles County will be moving forward with phased reopening of business operations, there is still grave concern about the risk associated with the spread of COVID-19.

Understandably, many are anxious to get out of the house and resume normal activities as the weather warms up, including the use of the pool.  Accordingly, many states and municipalities are struggling with how best to reopen facilities such as pools, while maintaining a safe and healthy environment for pool patrons.  Taking that into consideration, the General Assembly is currently in the process of working with the pool operator, health department, and attorney to develop a plan to open the pool for 2020, however, there are still several details that need to be finalized prior to moving forward with pool operations this season.

In addition, the Shire Lane competition pool will be undergoing pool resurfacing maintenance, which has been delayed due to the pandemic.

In light of the potential concerns related to pool operations, the General Assembly has made the difficult decision to tentatively postpone the pool opening until June 15^th, 2020.

Please keep in mind, we are faced with unusual circumstances this year, and want to ensure that residents have a safe environment prior to opening the pool facility.  Accordingly, we look forward to a 2020 swimming season, and will make additional announcements as information becomes available.

Lastly, the General Assembly will be streamlining the procedure for Pool Pass processing this season, and will be releasing a separate announcement early next week listing the details.

In the meantime, the General Assembly would like to remind all New Town patrons to continue to practice social distancing and take all precautions necessary to safeguard your health.  Thank you in advance for your patience and understanding as we navigate the course of action for the phased re-opening of New Town facilities.

The General Assembly is pleased to announce that we are currently in the process of finalizing a transition to electronic pool pass processing through the NTGA website.  This exciting transition will assist in expediting pool pass processing due to delays this season, and will look to supplement the existing system moving forward in future seasons.  Detailed instructions will be announced once the platform has been finalized and operational.   We encourage residents to use this new electronic system to limit the administrative load and expedite the process.  Options for office submission will still be available as necessary with special instructions to be announced.   In closing, we thank you for your patience in this matter as we look forward to implementing this new system, and will release pool pass processing instructions for the 2020 season with the next update.