Alert – Sewer Vacuum System

The General Assembly has been informed by the St. Charles Sewer Department that they are having issues with the sewer vacuum system in New Town.  With that in mind, if you are experiencing a howling or whistling noise coming from your vacuum canister vent, (green candy cane shaped vent outside your home), during normal business hours, call the Public Works Facility at 636-949-3363 and direct your call to the Sewer Department.  If it is after hours or over the weekend, call the Elm Point Water Plant Operator at 636-949-3366 to report the issue and inform them of your address.

Thank you in advance for your cooperation.