New Town Security


The General Assembly is pleased to announce that we have contracted with a security firm to provide supplemental patrol for the community!  The new security detail will include the use of bicycle patrol guards, who will monitor the community to enforce GA rules/regulations, control common ground gatherings, and ultimately serve to promote the appropriate and respectful use of New Town’s amenities and common grounds.  Taking that into consideration, the General Assembly will continue to utilize off-duty police officers during peak times throughout the week, and the new security patrol will serve to supplement their efforts.  Keep in mind, if you have an emergency, and/or threatening situation, please contact the City of St. Charles Police Department (636-949-3300 or 911).


As a reminder, the pool rules for the community apply to the lake facilities (including NO GLASS, NO LOUD MUSIC, NO OFFENSIVE BEHAVIOR, AND 2-GUEST LIMIT PER RESIDENT).  Accordingly, residents using the lake facilities should have their pool pass or ID in their possession to present to security if requested in order to verify proof of residency.  If you are unable to validate residency, and/or in violation of the use restrictions, you will be asked to leave the lake facility for the remainder of the day.  We thank you in advance for your support and cooperation in this matter.


In closing, the General Assembly anticipates the new security structure will improve the quiet enjoyment of our residents and guests, as well as safeguard New Town’s assets moving forward!  Should you have any questions, please contact the General Assembly office.